Legal
Terms of Service
Last updated: 27 September 2026
iMatch is operated by PT OTP Digital Indonesia. These terms explain the rules for using the platform. Your organization may also have a separate agreement with PT OTP Digital Indonesia that governs its use of iMatch.
1. Access and accounts
iMatch is a business platform for authorized users of participating organizations. Your organization provides or approves your account and determines the access available to you. Keep your credentials confidential, use your own account, and tell your organization's administrator or helpdesk promptly if you suspect unauthorized use.
2. Acceptable use
Use iMatch only for legitimate work that your organization has authorized. Do not access another organization's data without permission, interfere with the service, attempt to bypass access controls, upload malicious material, or use the platform unlawfully. You are responsible for checking the accuracy of information you enter or approve.
3. Business records and transactions
iMatch helps organizations create, exchange, and manage business records such as product data, orders, deliveries, invoices, and reports. Your organization and its counterparties remain responsible for their commercial decisions, the accuracy of submitted records, and any obligations they agree with each other. A record shown in iMatch does not by itself replace a separate contract between them.
4. Data and privacy
Your organization controls the business information its users add to the platform and is responsible for having the authority to share it with intended recipients. iMatch uses that information to provide the service and applies access controls based on accounts, roles, organizations, and locations. The Privacy Policy explains how personal data is handled.
5. Availability and changes
The service may be interrupted for maintenance, security work, or technical reasons. Features and these terms may change as the platform develops. Material changes to these terms will be communicated through the service or through your organization.
6. Ending access
Your organization may remove your access when your role changes or your work ends. Access may also be restricted to protect the service or other users. Closing an account does not necessarily remove transaction documents or audit records that must be retained as business records. See the Privacy Policy for information about data requests.
7. Questions
For account, service, or terms questions, contact your organization's administrator or email support@imatch.id.